RBA Confirmed: Card surcharges will be banned from 1 October 2026 — check you're on the right rate →

Should I switch payment providers before the ban?

Short answer

Maybe — it’s worth comparing. Once surcharging ends on covered cards, the card fee becomes a direct cost to your business, so a competitive rate matters more than before; because the merchant service fee itself isn’t capped, comparing providers is the main lever you have, and switching usually keeps the same terminal and setup. No one can guarantee you’ll save.

Last updated: 30 June 2026

Why a rate review matters more now

It may be worth switching, but the real action is comparing. While you can surcharge, the card cost largely passes to the customer; once surcharging ends on 1 October 2026 for eftpos, Mastercard and Visa, that cost becomes a direct expense to your business. The merchant service fee itself is not capped — only interchange, one component of it, is being reduced — so the most reliable way to lower what you actually pay is to compare your current rate against the market and act on the gap. Start by working out your blended (effective) rate, then weigh it against competitive quotes for a similar setup.

What switching usually involves

Switching providers usually keeps your existing terminal and setup, so it’s often less disruptive than expected, though the specifics depend on your current contract and hardware. When comparing, look past the headline rate to the pricing model — flat-rate, interchange-plus, or tiered/bundled — and check whether least-cost routing is supported, since routing dual-network debit to the cheaper network can reduce debit costs. Bear in mind that interchange cuts only help you if your provider passes them through, which is another reason to compare. No one can guarantee a saving — the right provider depends on your transaction mix, average sale size and volume.

Source: RBA Review of Merchant Card Payment Costs and Surcharging — Conclusions Paper (March 2026).

This page is general information only and is not legal or financial advice. The RBA sets the final rules and timing — confirm current details at rba.gov.au.
Common questions
Related questions
Will switching providers lower my merchant fees?
It might, but no one can guarantee it. Because the merchant service fee isn’t capped, comparing providers is the main lever for a lower rate — but the best fit depends on your transaction mix, volume and setup.
Do I have to replace my terminal if I switch?
Not usually — switching providers often keeps the same terminal and setup, so it tends to be less disruptive than people expect. The exact impact depends on your current hardware and contract terms, so confirm with any new provider.
Why does my rate matter more after the surcharge ban?
Because once surcharging ends on covered cards, you can no longer pass the card cost to customers, so it becomes a direct cost to your business. A lower rate then translates straight into lower costs, which is why comparing is worthwhile.
Won’t the interchange caps lower my fees anyway?
Only if your provider passes them through. The interchange caps from 1 October 2026 reduce one component of your fee, but the overall merchant service fee isn’t capped, so the saving reaches you only if it’s passed on — comparing helps you check.
Free comparison
Ready to pay less?

Tell us about your business and we'll find you a lower merchant rate — or pay you $100 for your time.

No cost to you. We're paid by providers only if we place you — never by the business.
Response within 2 hours. A specialist will be in touch same business day.
No obligation. Compare your options on your own terms. No pressure.
Same terminal, same setup. Nothing changes except the rate you pay.

Supported by Australian Merchant Payment Advisory (AMPA) — helping Australian businesses navigate the 2026 RBA surcharge changes.

Get your free rate comparison
A specialist will be in touch within 2 business hours.

No obligation. Your data is never shared with third parties. By submitting you agree to be contacted by a MerchantRates specialist.

Request received.

A specialist will be in touch within 2 business hours with your personalised rate comparison. Check your inbox — including your spam folder.